Terms and Conditions




“We”or“us” refers to DropInn, a brand trading under DropInn Fitness Ltd.


“You”or“your” refers to members of the DropInn Website.


Information about us


  1. We operate a Service which allows third party traders (our host gyms) to advertise services and activities listed on our website to our customers (you). Periodically we will offer additional products on our site. You may enquire about these Products via our website. For details of the relationship between you and our Third-party traders please see below.

  2. We sell a membership to our website (DropInn.co.uk, DropInn) which entitles you, our members a selection of discounted rates to our third-party trader’s services.

  3. This terms and conditions contract refers to the sale of our membership and does not relate to the sale of our third-party trader’s products or services. We advise that where you are purchasing products or services from our third-party suppliers that you consult their specific terms and conditions.

  4. If you wish to contact us for more information, please email; info@dropinn.co.uk.


Information about you


  1. You may only pay for a subscription to our website if you are over the age of 16 years old (18 years old if paying via PayPal).

  2. You may only pay for a subscription to our website if you have been CrossFit® Training for in excess of 90 days and completed an induction or fundamentals class in a CrossFit® affiliated training facility.




  1. If you opt in and sign up as a member of DropInn you are committing to a monthly contract that will enable you access to the service and products advertised by our third-party suppliers.

  2. The initial payment will be debited at the time you choose to sign up as a member of DropInn, at this time you will be entering into the aforementioned monthly contract. From this point onwards, payments will be debited from your account on a monthly basis until you cancel your subscription and therefore membership to our website.

  3. There is no minimum term for the subscription to our website. You may terminate your subscription and thus membership at any time provided that you notify us of your intention to cancel a minimum of 28 days prior to when your next monthly payment is due. You can notify us via email if you wish to cancel your subscription.

  4. Upon cancellation of your subscription your membership will not renew, however you will be able to continue to use the service for the remainder of the period set out. This means you will be able to continue to use the website and have access to our third-party traders for the remainder of a payment month even if you have cancelled mid-month. For example, if you notify us that you wish to cancel your subscription mid-January (and your next payment is a minimum of 28 away) you will have access to the website until the end of January.


Our Host gyms service


  1. Whilst we strive to ensure that all the information advertised on our site regarding our third-party suppliers’ services are as accurate as possible. From time to time the services they offer may be slightly different from the information and or images shown on our website.


The contract between us and you


  1. When you sign up as member of DropInn please take time to thoroughly read through and check your order at each step of the transaction.

  2. After you have signed up and completed the transaction process you will receive an email from us thanking you for signing up. However, this does not mean that your membership is live.

  3. We (or one of our payment solution providers; Wix Payments or PayPal) will send you a “purchase confirmation” upon receipt of your payment. It is at this point (following the “purchase confirmation’) that the contract between you and us will begin.


It is our right to vary these terms at anytime


  1. We have the right to change how we accept payments.

  2. The price or subscription terms to our membership.

  3. Changes to any relevant laws and or regulatory requirements.

  4. How the contract is formed between you and us.

  5. If this document is revised at any time we will keep you updated and give you notice and by altering the “last update” date at the bottom of this agreement

  6. We will rely upon these terms and conditions or any document we refer to in them with regard to the contract between you and us.


Membership misuse


  1. The membership is valid for you and you alone, it is non-transferable. We have the right to revoke your membership if you give anyone else access to your account.

  2. If you act untoward, disrespectful or in an inappropriate way towards any members of our staff or the staff of any of our host gym partners (via any medium; face to face, email, social media, telephone, text message or any other) we have the right to revoke your membership.

  3. If it is reported to us by our any of our host gyms that your actions whilst using their products endangered the health and or well-being of either yourself or any other person, we have the right to revoke your membership.




Cancellation and refund policy


  1. Under the Consumer Protection regulations 2000 (distance selling), You have the legal right to cancel your subscription and subsequent DropInn membership for any reason, for up to a period of 7 (seven) working days following the time you and we enter into our contract (following receipt of the purchase confirmation). Working days are classified as Monday- Friday and they do not include Saturdays, Sundays or bank holiday. 

  2. You are able to notify us of this via email (info@dropinn.co.uk)providing you have not already used your DropInn membership to gain access to discount of our third-party supplier’s services.

  3. Further advice regarding your legal right to cancel your subscription can be attained through the Trading Standards Office.

  4. If under these terms you are eligible for a refund, this shall do so in a timely manner or within 30 calendar days from the time you informed us of your intent to cancel.

  5. The refund will be processed and returned to you using the same credit/debit card you used to pay for your subscription with.




  1. If we fail to adhere to the clauses in these terms and conditions, we become responsible for any loss or damage you endure; given that it is a foreseeable result of our negligence through the violation of these terms and conditions. If there is an obvious breach on our part of these terms and conditions, the loss or damage is considered to be foreseeable.


  3. The DropInn membership/subscription is sold to you on the understanding that you are a customer. You subsequently agree that your membership will not be re-sold for any business purposes. For this reason, we have no liability for any loss in earnings, loss of business, loss of profit or interruption to business.

  4. Please note that we in no way limit or exclude our liability for death or personal injury as a result of our negligence nor do we limit our liability for fraudulent misrepresentation. 


 Elements outside of our control


  1. In the event that any external factors outside of our control result in a failure to perform any of our contractual obligations we cannot be held liable. 

  2. “Elements or factors outside of our control” refers to an event occurs which that is deemed lie outside of our reasonable control. These events included but are not limited to; invasion, acts of war (declared or not), terriorist attacks (or threat of), fire, explosions, acts of nature (floods, earthquakes, subsidence, fire, or other natural disasters), failure to private or public telecoms networks and strikes.

  3. In the event elements, outside of our control effect the above, we will notify you via email or other channels as soon as possible to do so.

  4. Our contractual obligations will be temporarily suspended during the period of time. Our obligation will be extended for the duration of the event outside our control.


How we will contact you


  1. If we refer to putting communications “in writing”, this will include email correspondence.

  2. If you wish to put anything “in writing” to us, please do so via info@dropinn.co.uk.

  3. We will only issue notices in writing via email too you, no notice will be done via telephone.




 Important terms to note


  1. This contract is between us and you, no other person or third party is entitled to enforce the terms and conditions in this documents, this includes under the Contracts (Rights of Third Parties) Act 1999.

  2. All the sub-sections and paragraphs throughout these terms and conditions act and function independently of each other. In the event that any court or associated authority deems that any of the clauses are unlawful or unenforceable, the remainder of the other clauses (terms and conditions) shall remain in full effect.

  3.  If at any point we do not implement our rights against you and/or do not hold you accountable to perform any of your obligations under these terms and conditions, or if we delay the above actions this doesn’t result in us abandoning our rights to do so. If we do waive an obligation by you, this doesn’t mean we will waive any future defaults by you. In the event, we do waive an obligation by you, it will be in writing.

  4. These terms and conditions are governed by English Law. Therefore, any claim or dispute deriving from the contract of the sale of a DropInn membership from us to you will be governed by such English Law. We and you both agree that the court of England and Wales will have non-exclusive jurisdiction. If you are residing in Scotland, you may bring proceedings in Scotland. Likewise, if you are a resident of Northern Ireland, you may bring proceedings in Northern Ireland. 


Last Update: 09/02/2020