Privacy Policy

 

Definitions

 

“We”or“us” refers to DropInn, a brand trading under DropInn Fitness Ltd.

 

“You”or“your” refers to members of the DropInn Website (www.dropinn.co.uk).

 

What type of information do we collect?

 

Any information that you submit to us (DropInn) via the website or any other medium (telephone, email or other correspondence) will be received, collected and stored. Additionally, the Internet Protocol (IP) address used to connect the computer or device to the internet is also collected, this includes login; e-mail address; password; computer & connection information and purchase history. Personal identifiable information, such as; name, age, email, password, communications, personal profile, feedback comments, payment details (including credit card details) are also collected. Occasionally we may utilise software tools to collect and measure browsing session information including (but not limited to) page response times, length of page visits and page interaction data.

 

How do we collect the information?

 

When you sign up as a DropInn member we collect your name; age; email address; password and “Home” Gym. During the transaction (including payment plans or any other product or service we offer) process on our website we collect personal information you supply including; email address, name, address and telephone number. Your personal information will be used for the specific reasons stated below. 

 

Why we collect the personal information?

 

A)   To provide and operate the Services;

B)   To provide our Users with ongoing customer assistance and technical support;

C)   To be able to contact our Members and Users with general or personal service-related notices and                     promotional information;

D)   To create aggregate statistical data and other aggregated and/or inferred Non-Personal Information, which       we may use to provide and improve our service; 

E)   To comply with any applicable laws and regulations.

 

How we (DropInn) store, use, share and disclose our site visitors/members’ personal information?

 

DropInn is hosted on the Wix.com platform. Wix.com provides us (DropInn) with the online platform that allows us to sell our services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They (wix.com) store your data on secure servers behind a firewall.  

Personal data collected and stored is used to enter into a contract with you. It may also be used to share marketing communications that we believe may be of interest to you. We engage in this activity with your consent, or where members have actively purchased or registered on the DropInn website, on the basis of legitimate interest. This information is at times shared with trusted third parties.

 

Any information collected pertaining to browsing session information, including; (but not limited to) page response times, length of page visits and page interaction data can be used for legitimate interests such as; running our business, administration and IT services, network security, to prevent fraud and in the context of business reorganization or group restructuring. 

 

All of the above information is collected due to our legitimate interests, it is used to study how our members use our services and inform our businesses development.


Any transactions that take place on dropinn.co.uk are through direct payment gateways offered by Wix.com. These gateways supplied by wix.com and DropInn adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by DropInn and its service providers.

 

How we communicate with our Members and site visitors?

 

We may contact you regarding company updates, news or to recommend goods/services we believe may be of legitimate interest to you (in order to develop our service and expand our business interest). We may also contact you regarding any feedback or comments you have regarding the service or website. We will communicate with you using the email address you provide to us. If you contact us via a social media platform, we may respond to you using that same platform. 

 

How we utlise cookies and other tracking tools?

 

Our website uses cookies for a variety of reasons, certain aspects of our website would not be able to function without the use of cookies.

 

What is a “cookie”?

“Cookies”, are small text files created by a website that are stored in the user's computer either on either a temporarily basis (that browsing session only) or permanently (on the hard disk: Persistent cookie). Cookies provide a way for a website to recognise you and keep track of your preferences.

 

When you visit DropInn.co.uk you will see other third parties that maybe using cookies on our platform. We do not control the cookies settings of these third-parties and we recommend you visit these third-parties’ websites for additional information about their cookies and how you can manage them.

 

A list of partners that use cookies on our platform include:

 

Google analytics

This platform collects data that enables us to understand how our website performs and how customers enter, navigate and use our website to further improve our customer experience.

 

Wix Payments, PayPal

Our payment provider may set cookies in order to identify devices or other information about the user for the purpose of detecting and preventing fraud.

 

Facebook Connect

Allow registration and use of our website using a Facebook account

 

 

By registering and signing up to our website or service using your personal information you are consenting to the use of cookies. Revoking consent of cookies from our website will prohibit use of DropInn.

 

Links to other websites

 

Our website contains links to external websites. Once you use these links and leave our website we do not have any control over that other website. Therefore, we cannot be held responsible for the protection and privacy of any information which you provide whilst visiting such sites. Please note that any sites that you visit through links on our website are not governed by this privacy policy. 

We advise that you read and accept the privacy policy applicable to the website you are visiting.

 

 

How can you can withdraw your consent?

 

In the event that you wish to revoke your consent for us to process your personal data, please contact us at info@dropinn.co.uk. 

 

Privacy policy updates

 

We reserve the right to periodically make updates or changes to this privacy policy, please refer back to it frequently as changes will take immediate effect from the time of posting on this website. Please ensure you are fully aware of how your personal data, its collected, stored and used. 

 

Questions and contact information

 

If you wish to access, review, update or amend the personal data you provided to us, you may by logging into your account on dropinn.co.uk and clicking on “my account”. For example, if you would like to change your email address or phone number.

 

If you wish to contact us regarding any enquiries, please email info@dropinn.co.uk. 

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